2 Results for "Help Scout"

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Peppermint

Meet Peppermint, the open-source issue management and helpdesk platform that’s like the cool kid at the tech party—outshining Jira and Zendesk without even breaking a sweat (or your budget). Imagine a world where managing support tickets feels less like herding cats and more like a well-choreographed dance number. With Peppermint, you can tackle customer requests and projects with the finesse of a barista crafting the perfect latte—smooth, efficient, and just the right amount of froth! Plus, it’s highly customizable, so you can tweak it to fit your team’s unique style like a tailored suit, minus the dry cleaning bill. So why settle for the corporate giants when you can have a platform that’s as refreshing as a minty breeze on a hot day? Join the Peppermint revolution and turn your issue management woes into a sweet success story!

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Freescout

Unleash the power of chuckles and customer service with FreeScout, the open-source superhero in the world of help desks and shared inboxes. Imagine Zendesk and Help Scout had a baby, and it decided to move out and live on its own server – that's FreeScout for you! With the freedom to manage your customer support kingdom without the prying eyes of SaaS landlords, FreeScout is like a Swiss Army knife that's eaten its spinach – strong, versatile, and ready for action. Handle an army of support agents, a flood of tickets, and a symphony of mailboxes with ease. It's like having an inbox that does yoga – flexible, integrated with emails, and can bend over backward with automatic replies, internal whispers (oops, we mean notes), and conversation acrobatics like merging and forwarding. Mobile-friendly? Check. Multilingual? Oui, sí, да! It's got more bells and whistles than a one-man band, with push notifications, starred convos, and a sixth sense for collision detection. And talk about playing well with others – it integrates with your favorite crew: Slack, WhatsApp, Facebook, and Telegram. Need to track time, customize fields, or chat live? FreeScout's got your back. It's the Robin Hood of help desks, delivering professional customer support without the princely sum. Host it on RepoCloud, and you'll save enough to throw a party for your support agents – or at least buy them a pizza!

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