GLPI combines helpdesk ticketing, hardware inventory, license compliance, CMDB, and project management in a single PHP application with over 6,200 GitHub stars and 500,000+ Docker pulls, offering a unified ITSM platform that replaces ServiceNow, Freshservice, and ManageEngine without per-agent pricing. The ITIL-aligned service desk handles incidents, problems, changes, and service requests with configurable SLA management, approval workflows, satisfaction surveys, and business rules that automate ticket routing, escalation, and categorization. Native dynamic inventory through the GLPI Agent discovers Windows, Linux, and macOS endpoints with deep hardware profiling, while network discovery scans switches, printers, and infrastructure devices automatically. Software and license management tracks per-user and per-core license allocations with compliance reporting, expiration alerts, and financial cost tracking across the asset lifecycle from purchase through depreciation to disposal. Data center infrastructure management provides rack visualization with U-level positioning, PDU tracking, and connection mapping. The integrated forms editor builds custom request portals for end-users, while the self-service portal lets users submit tickets, browse the service catalog, and reserve assets. Webhooks trigger external HTTP calls on events, and the High-Level REST API v2 exposes every resource for automation. A plugin marketplace offers 90+ extensions for monitoring integration, advanced reporting, and authentication. Deploy via Docker with the glpi/glpi image alongside MySQL. Running on a dedicated VPS on RepoCloud with guaranteed CPU, RAM, and SSD, full root SSH access, and a browser serial console. GPLv3 licensed.

Trusted by thousands of organizations worldwide with over 14,700 GitHub stars, Snipe-IT has been the gold standard in open-source IT asset management since 2013. Built on Laravel 12 with PHP 8.2+, it provides a comprehensive web-based platform for tracking every physical and digital asset in your organization — from laptops and servers to software licenses, accessories, consumables, and components. The check-in/check-out system assigns assets to users with full audit trails, digital signature acceptance, and automated email notifications for checkouts, approaching deadlines, expiring warranties, and low inventory. License management handles multi-seat software with seat-by-seat tracking, compliance monitoring, and expiration alerts. Custom fields let you capture organization-specific metadata, while the advanced search engine supports logical operators including and/or conditions, exact matching with is:value, fuzzy exclusions with not:value, and null checks. SCIM 2.0 integration synchronizes users, groups, locations, companies, and managers from identity providers like Azure Entra ID and Okta. Enterprise authentication supports LDAP, Active Directory, Google Secure LDAP, and SAML 2.0 single sign-on. The reporting dashboard generates custom asset reports with saved templates, depreciation schedules, and audit logs. QR code labels enable instant mobile asset lookup via barcode scanners. The full-featured JSON REST API powers custom integrations, with community-built SDKs, MCP servers, and third-party mobile apps including SnipeMate and Snipe-Scan. Deploy via Docker Compose with MariaDB 11 in minutes. Running on a dedicated VPS on RepoCloud with guaranteed CPU, RAM, and SSD, full root SSH access, and a browser serial console. AGPL-3.0 licensed.