MeshCentral
With over 7,000 GitHub stars and continuous development since 2017 by former Intel engineer Ylian Saint-Hilaire, MeshCentral has become the go-to self-hosted alternative to ConnectWise Control and Splashtop for managing devices remotely without per-seat licensing fees. The Node.js server installs via a single npm command and manages Windows, macOS, Linux, and FreeBSD endpoints through lightweight agents that maintain persistent WebSocket connections for real-time remote desktop, terminal access, and file transfer directly in the browser. Intel AMT integration provides out-of-band hardware management including power control and BIOS access even when the operating system is unresponsive. Device groups organize endpoints by location, customer, or function with granular role-based access control for multi-technician environments. Session recording captures remote desktop interactions for compliance auditing, while Wake-on-LAN powers on machines remotely across subnets. The server supports MongoDB for production deployments handling thousands of agents or the embedded NeDB for smaller setups under 200 devices, with a single 8GB VPS comfortably managing 1,500 concurrent agents. Security features include mandatory TLS with automatic Let's Encrypt certificate provisioning, multi-factor authentication via TOTP and FIDO2, SAML-based single sign-on, IP filtering, and HashiCorp Vault integration for secrets management. The web console provides real-time device monitoring with hardware and software inventory, network topology visualization, and customizable branding. TacticalRMM uses MeshCentral as its remote access layer. Running on a dedicated VPS on RepoCloud with guaranteed CPU, RAM, and SSD, full root SSH access, and a browser serial console. Apache-2.0 licensed.
ITFlow
Small MSPs waste thousands of dollars annually on overlapping subscriptions for documentation, ticketing, and billing tools that don't talk to each other. ITFlow replaces that fragmented stack with a unified platform where client contacts, locations, vendors, computer assets, software licenses, domains, SSL certificates, passwords, and documents all live under one roof. The AES-encrypted password vault stores credentials with organized access controls, and domain plus SSL certificate tracking generates automated renewal alerts before expiration disrupts client services. Ticketing supports creation, prioritization, assignment, and SLA tracking, with a client portal where customers submit tickets, view invoices, approve quotes, and access their own documentation independently. The accounting module covers the full lifecycle: quotes, recurring billing, expense tracking, Stripe payment processing, and financial dashboards showing revenue and outstanding balances at a glance. AI integration through Ollama, LocalAI, or ChatGPT accelerates documentation writing and ticket responses directly within the interface. The modular architecture lets you enable only what you need, sidestepping the bloat of enterprise PSA platforms designed for organizations ten times your size. With stable releases since 2025 and zero per-user licensing, ITFlow removes the escalating costs that make commercial PSA tools unsustainable for growing teams. The PHP application deploys with MariaDB and Nginx, ready for production in minutes.