Vocero CRM turns WhatsApp into your sales floor, with a shared team inbox, a visual pipeline, and an AI agent that answers customers using only what your business taught it. Incoming messages land in a three-column inbox within two seconds, showing sent, delivered, and read states, enforcing the official 24-hour window, and offering approved templates when it closes. Every person who writes becomes a contact automatically and enters a Kanban pipeline you can rename, where dragging a card, adding notes, or archiving a lead takes seconds. The AI agent learns from question-and-answer pairs and free-text knowledge blocks, and answers only from what it knows. It bundles message bursts into one reply and hands the conversation to a human whenever the customer asks or the rules say so. Before the agent ever meets a real customer, the Laboratory sends six simulated customers at it, from the decided buyer to the angry one, and an independent judge scores each conversation from 0 to 100 with findings and one-click fixes you can re-test after every change. Owners create team accounts, message templates sync their approval status from Meta, and WhatsApp tokens sit encrypted at rest while every customer record stays on hardware you own. Running on a dedicated VPS on RepoCloud with guaranteed CPU, RAM, and SSD, full root SSH access, and a browser serial console. MIT licensed.

A complete WhatsApp Business Platform covering messaging, chatbot automation, and voice calling with IVR — a combination most self-hosted projects never attempt. The Fastglue/fasthttp backend processes WhatsApp Cloud API webhooks through PostgreSQL and Redis into a real-time WebSocket layer powering instant chat updates across a Vue 3 frontend built with shadcn-vue and TailwindCSS. Chatbot automation supports keyword triggers, multi-step conversation flows with branching logic, AI-powered responses from OpenAI, Anthropic, or Google models, knowledge base integration via vector stores, and seamless handoff to human agents when the bot gets stuck. The visual IVR builder uses a drag-and-drop node canvas where you wire greeting prompts, DTMF menu capture, HTTP callbacks to external APIs mid-call, business-hours routing by IANA timezone, agent team transfers with hold music, and reusable sub-flows. Every call recording streams encrypted to your S3-compatible bucket with retention you control. Multi-tenant architecture isolates organizations with separate data, roles, and API keys while a unified inbox presents both chat and call conversations to agents in a single dashboard. Meta-approved template management, bulk campaign messaging, analytics tracking, and a full REST API round out the platform. Deploy via Docker Compose with Postgres and Redis included. Running on a dedicated VPS on RepoCloud with guaranteed CPU, RAM, and SSD, full root SSH access, and a browser serial console. AGPL v3 licensed.