Securing a SaaS product, running B2B onboarding, or replacing Auth0 and Keycloak with a stack they own - teams needing more than basic auth reach for ZITADEL, an open-source identity and access management platform built in Go. Its multi-tenancy model is the differentiator: a strict Instance, Organization, Project hierarchy isolates data and scopes policy at each level, with identity brokering (pre-built templates for Google, GitHub, Microsoft, Apple, plus generic OIDC, OAuth, SAML, and LDAP), domain discovery that routes users to the right organization by email domain, and delegated management so customers administer their own users and roles. Authentication covers OpenID Connect (certified, including device authorization and token exchange), SAML 2.0 as both IdP and SP, SCIM, FIDO2 passkeys for phishing-resistant passwordless login, and MFA via OTP, email, SMS, and U2F; machine-to-machine flows support JWT profile, PATs, and client credentials. The architecture is event-sourced - every mutation is an immutable event, yielding a complete audit trail - with relational projections for queries and no external session store, so it scales horizontally. API-first with gRPC and REST, extensible via Actions webhooks, and the same codebase self-hosted (Docker Compose or Helm on PostgreSQL) as in the cloud.