A fair-source chatbot and conversational-form builder: Typebot assembles conversations in a visual graph editor. In a visual graph editor you chain blocks from four categories: bubbles display text, images, video, audio, and embeds; inputs collect data through text fields, email, phone, buttons, picture choices, date pickers, file uploads, and Stripe payments; logic blocks handle conditional branching, variables, URL redirects, A/B testing, and custom JavaScript; integration blocks call webhooks, OpenAI, Google Sheets, Google Analytics, Meta Pixel, Zapier, Make, and Chatwoot. Build once, deploy anywhere: custom domains, WhatsApp, or embedded in any site as a container, popup, or chat bubble through a fast native JS library with no iframe and no external dependencies - plus an HTTP API for executing bots programmatically from any language. Theming covers fonts, colors, roundness, and shadows with custom CSS and reusable templates, and results arrive in real time with drop-off and completion analytics plus CSV export. Two Next.js apps (builder and viewer) self-host via Docker under the Functional Source License, which converts to Apache 2.0 after two years.

Tiledesk lets you build AI-powered conversational agents with a visual drag-and-drop designer, then deploy them simultaneously across web chat, WhatsApp, Telegram, Facebook Messenger, Instagram, email, and Slack without rebuilding per channel. The no-code Design Studio combines LLM-powered conversations with conditional logic, external API calls, and branching dialogue trees that work identically everywhere. Multi-RAG knowledge management separates content into isolated repositories with hybrid search combining traditional full-text retrieval and semantic understanding via Qdrant vector embeddings, enabling accurate answers even when users phrase queries in unexpected ways. LLM integration supports GPT-4, GPT-4o, Anthropic Claude, and any model exposing an OpenAI-compatible API including locally hosted models via Ollama for complete data sovereignty. The human-in-the-loop system provides seamless escalation from AI agents to live support staff with full conversation context preserved, while multi-agent workflows enable complex orchestration where specialized bots collaborate on different aspects of a customer interaction. REST and MQTT APIs power integration with external systems and webhook-triggered automations, and pre-designed templates accelerate common scenarios. Docker Compose deployment starts the full stack including server, dashboard, messaging engine, and widget. Running on a dedicated VPS on RepoCloud with guaranteed CPU, RAM, and SSD, full root SSH access, and a browser serial console. MIT licensed.

Unleash the power of Chatwoot, the open-source superhero in the world of customer experience! This platform is perfect for businesses craving to connect with their customers across a multitude of channels without breaking the bank. Wave goodbye to the high-and-mighty likes of Intercom, Zendesk, and Salesforce Service Cloud, and say hello to a wallet-friendly powerhouse. Chatwoot turns your agents into customer service ninjas, armed with the latest in workload management, performance tracking reports that refresh themselves (because who has time for that?), and automations that work smarter, not harder. Zap through conversations with lightning-fast responses and manage your social media and email interactions in a single bound. Plus, with Chatwoot, you get to be the Sherlock of customer satisfaction, deducing your CSAT scores on autopilot. All this hosted on RepoCloud, where the cost is as tiny as the effort you'll need to switch over. Get ready to engage, enlighten, and entertain your customers with Chatwoot!

Companies with privacy and security concerns about piping customer conversations through Intercom or Zendesk run Papercups - open-source live customer chat. The stack is a deliberate strength: an Elixir/Phoenix API over PostgreSQL, with real-time messaging powered by Phoenix Channels and Presence - the same BEAM foundation trusted by Discord and PagerDuty for fault-tolerant, low-latency messaging. Customers see a customizable chat widget that embeds in any site as an HTML snippet, a React component, or even inside React Native apps, with configurable colors, greetings, and away messages. Your team sees a dashboard for managing conversations - close, assign, and prioritize - with Markdown and emoji in replies. The killer workflow is the reply-channel integration: connect Slack or Mattermost and every customer conversation becomes a synced thread your team answers without leaving the tool they already live in, with two-way message syncing handled by webhooks. Email and SMS channels extend intake beyond the widget, an analytics dashboard tracks communication patterns, and the Storytime feature adds real-time screen sharing to watch users navigate while you help them. A documented API supports fully custom chat UIs in Svelte, Flutter, or Vue. MIT-licensed and GDPR-conscious - customer data stays in your PostgreSQL.

Add a live support desk to any website with Live Helper Chat, where visitors talk to operators or bots and you own every transcript. Site owners paste a generated embed snippet into any page, and the start-chat fields are customizable. Chats are routed by department, language, location, or custom attributes, wait in a priority queue, and move between agents. Operators, departments, and simultaneous chats are unlimited. Agents watch a visitor type before the message is sent, read pages visited and time on site in the online visitors list, and send proactive invitations to people who linger. Voice, video, and screen sharing run through Jitsi or Agora, and a screenshot shows what the visitor sees. Bot designers chain triggers and actions in a visual builder, call ChatGPT, Gemini, Ollama, Rasa, or any REST API, and hand the conversation to a person when needed. Incoming email becomes tickets beside chats, and extensions connect Telegram, WhatsApp, Facebook Messenger, and Twilio SMS. Staff answer from the browser, a desktop app, a Chrome extension, or iOS and Android apps. Management tools include roles, groups, statistics, transcripts, and an archive, and extensions add two-factor login, LDAP, and single sign-on. It suits banks, healthcare teams, universities, and game studios that must keep chat data in house. Running on a dedicated VPS on RepoCloud with guaranteed CPU, RAM, and SSD, full root SSH access, and a browser serial console. Apache-2.0 licensed.

Build, deploy, and monitor chatbots and LLM-powered agents on one open-source conversational AI platform: Botpress. Its Studio is a visual development environment: a drag-and-drop canvas arranges conversation logic with nodes for messages, questions, choices, and actions, while a built-in emulator simulates conversations for debugging before anything goes live. Agents ground their answers in a knowledge base assembled from uploaded documents, ingested websites, and past conversations via retrieval-augmented generation, and the LLM layer connects to multiple model providers - GPT-4, Claude, Mistral - with a configurable model strategy. An autonomous engine handles reasoning, tool orchestration, persistent memory across sessions, and sandboxed code execution, and custom code actions in TypeScript extend agents past prebuilt workflows. Over 100 integrations deploy the same bot to WhatsApp, Telegram, Slack, Microsoft Teams, and web chat, and connect it to HubSpot, Zendesk, Zapier, and arbitrary APIs and webhooks. Human handoff, conversation analytics, and quality monitoring cover production operation. Originating in 2017 from a Montreal team, the community edition is developed openly on GitHub.

Getting a language model into the chat apps people already use takes a single self-hosted server running AstrBot, which answers in QQ, Telegram, Discord, Slack, Lark, DingTalk, LINE, and WeCom. The model itself is a setting. OpenAI-compatible endpoints, Anthropic, Google Gemini, DeepSeek, Ollama, and LM Studio all work, with fallback models and retry limits for failed requests, and Dify, Coze, or Alibaba Cloud Bailian can take over a conversation too. A bare model cannot act, so the built-in agent calls MCP servers and Skills, delegates to SubAgents, runs scheduled tasks, and executes code in an isolated sandbox. It cannot read your files either, so a knowledge base takes PDF, Word, Markdown, and EPUB uploads and searches them with hybrid dense and BM25 retrieval. Personas shape each bot's personality, and Whisper or Edge TTS adds speech. When an answer looks wrong, the ChatUI shows thinking, tool calls, token counts, and latency, and a per-message trace timeline shows how the bot got there. Because the panel steers the bot, administrator IDs, session whitelists, optional TOTP login, and HTTPS protect it. Backups live under System Settings, and the plugin market installs any of more than 1,000 extensions in one click. Running on a dedicated VPS on RepoCloud with guaranteed CPU, RAM, and SSD, full root SSH access, and a browser serial console. AGPL-3.0 licensed.

Evolution API gives your applications a production-ready REST interface to WhatsApp, supporting both free Baileys-based Web connections and Meta's official Business Cloud API from the same server. With 9,200+ stars and 7,100+ forks, it is the most widely deployed WhatsApp integration layer available. Each installation handles unlimited isolated instances (one per phone number) with independent auth, webhooks, and database separation via Prisma ORM against PostgreSQL or MySQL, cached through Redis. Message types include text, images, audio, video, documents, contacts, locations, interactive buttons, list messages, carousel cards, and PIX payment links through unified endpoints. Native integrations connect to Typebot for chatbot flows, Chatwoot for multi-agent support, Dify and OpenAI for AI conversations, N8N and Flowise for workflow automation, and RabbitMQ, Kafka, or SQS for enterprise event streaming. Socket.io delivers real-time message and connection events. Amazon S3 or MinIO handles media offloading. The Evolution Manager v2 dashboard provides visual instance creation, QR code scanning, connection monitoring, and integration configuration without touching the API directly. Docker Compose bundles the server, PostgreSQL, and Redis with environment-variable-driven setup. Running on a dedicated VPS on RepoCloud with guaranteed CPU, RAM, and SSD, full root SSH access, and a browser serial console. Apache 2.0 licensed.

Automate transactional and marketing messages across email, SMS, mobile push, WhatsApp, Slack, and custom webhooks from a single visual journey canvas. Dittofeed provides the capabilities of Customer.io or Braze while keeping customer PII within your own infrastructure and eliminating volume-based pricing entirely. The drag-and-drop journey builder creates multi-trigger automations with branching logic, wait nodes, random cohort splits for A/B testing, and local timezone delivery without writing code. User segments combine trait conditions, event history, and array-based filtering through AND/OR operators with real-time evaluation. Template authoring supports both a low-code visual editor and direct HTML/MJML input, with templates reusable across journeys and one-off broadcasts. Data flows in through Segment integration, Reverse ETL connections, or the REST API with Web, Node.js, and React Native SDKs. Message delivery routes through SendGrid, Amazon SES, Twilio, or SignalWire with per-channel analytics tracking opens, clicks, bounces, and unsubscribes. Authentication supports Keycloak, AWS Cognito, and GCP OAuth for enterprise SSO. Embeddable iframe and headless React components let SaaS platforms white-label journey builders into their own products. Deploy on RepoCloud with a dedicated VPS for full GDPR compliance under the MIT license.

A campaign engine wrapped around a contact database: Mautic, the largest open-source marketing automation platform, replaces HubSpot or Marketo without per-contact pricing. Contacts arrive through forms, landing pages, imports, or the REST API and flow into segments: dynamic filters that update automatically from behavior, custom profile fields, or point scores. Segments decide who qualifies; campaigns decide what happens. The drag-and-drop Campaign Builder composes multi-step workflows from actions, positive/negative decision trees, and conditions (field values, tags, device type, segment membership, point thresholds), with static or relative delays, a Jump-to-Step action for moving contacts between branches, and handoffs that push contacts into CRMs or entirely different campaigns. Messaging covers email, SMS, and web/app push out of the box, with A/B testing and a drag-and-drop email builder; dynamic website content swaps page sections per known contact. Lead scoring assigns points for clicks and visits with decay for inactivity, while stages track funnel position. Native integrations cover Salesforce, HubSpot, Zoho, and Dynamics, plus a full REST API for custom sync. It runs on PHP and MySQL with cron jobs processing campaigns and segment rebuilds - self-hosting keeps your entire contact database and behavioral history under your control.

Replacing HubSpot, Zendesk, Intercom, and Linear with a single self-hosted platform, erxes delivers an Experience Operating System trusted by over 4,000 GitHub stars and built on a modern Nx-powered monorepo architecture. The core ships with six foundational modules — My Inbox for omnichannel conversations across email, web chat, voice, and Discord; Contacts for unified customer profiles; Products for catalog management; Segments for behavioral targeting; Automation for visual workflow builders; and Documents for template generation. Beyond the core, a plugin marketplace activates Frontline for ticket management and omnichannel support queues, Sales for deal pipelines and lead scoring, Operations for project boards with cycle management, Content for headless CMS and knowledge bases, and Team for employee directories, time clocks, and internal chat. The technical stack combines GraphQL Federation with Apollo Server v4 and tRPC v11 microservices on Node.js, React 18 micro-frontends via Rspack Module Federation with TailwindCSS 4, MongoDB with Mongoose for persistence, Redis for caching, BullMQ for job queues, and Elasticsearch for full-text search. Deployment supports Docker Compose orchestration with automatic service discovery across all plugin containers. The Global Profile architecture enables agencies to manage multiple client brands under a single login with separated data stores. iOS and Android SDKs embed the messenger widget directly into mobile applications. Running on a dedicated VPS on RepoCloud with guaranteed CPU, RAM, and SSD, full root SSH access, and a browser serial console. AGPLv3 licensed.

Vocero CRM turns WhatsApp into your sales floor, with a shared team inbox, a visual pipeline, and an AI agent that answers customers using only what your business taught it. Incoming messages land in a three-column inbox within two seconds, showing sent, delivered, and read states, enforcing the official 24-hour window, and offering approved templates when it closes. Every person who writes becomes a contact automatically and enters a Kanban pipeline you can rename, where dragging a card, adding notes, or archiving a lead takes seconds. The AI agent learns from question-and-answer pairs and free-text knowledge blocks, and answers only from what it knows. It bundles message bursts into one reply and hands the conversation to a human whenever the customer asks or the rules say so. Before the agent ever meets a real customer, the Laboratory sends six simulated customers at it, from the decided buyer to the angry one, and an independent judge scores each conversation from 0 to 100 with findings and one-click fixes you can re-test after every change. Owners create team accounts, message templates sync their approval status from Meta, and WhatsApp tokens sit encrypted at rest while every customer record stays on hardware you own. Running on a dedicated VPS on RepoCloud with guaranteed CPU, RAM, and SSD, full root SSH access, and a browser serial console. MIT licensed.

Support teams handling website live chat, email queues, and social messaging channels gain a unified, AI-assisted helpdesk in Bytedesk. Incoming conversations from web widgets, mobile SDKs, WhatsApp, WeChat, and email flow into a single agent workbench equipped with skill-group routing, VIP priority rules, and automatic human handoff. Customer-facing AI agents connect to Ollama, DeepSeek, OpenAI, Qwen, and Zhipu models to answer recurring inquiries using retrieval-augmented generation (RAG) over internal knowledge bases and FAQ libraries, complete with function calling and Model Context Protocol (MCP) tool execution. Complex escalations convert into SLA-tracked tickets with custom approval workflows, or transition directly into browser-based WebRTC video calls, screen sharing sessions, and FreeSwitch voice call center queues. Supervisors track real-time queue depth, bot resolution rates, token usage, automated AI quality scores, and customer satisfaction surveys from the analytics dashboard. Native client SDKs for Web, iOS, Android, Flutter, UniApp, WordPress, and WooCommerce make embedding customizable chat widgets straightforward across any storefront. Running on a dedicated VPS on RepoCloud with guaranteed CPU, RAM, and SSD, full root SSH access, and a browser serial console. AGPL-3.0 licensed.

BrightBean Studio provides an open-source social media management suite that centralizes multi-account publishing, visual calendar scheduling, idea tracking, and cross-channel analytics into a unified self-hosted dashboard. Content creators and marketing agencies draft cross-network posts within an interactive composer that provides real-time channel previews and custom caption overrides for individual networks. The visual drag-and-drop calendar maps publishing queues across recurring weekly time slots, while an integrated Kanban board organizes brainstorming concepts from unassigned ideation to production-ready schedules. Community managers monitor unified social inboxes aggregating direct messages, mentions, and comments across Facebook, Instagram, LinkedIn, YouTube, TikTok, Bluesky, Threads, Pinterest, and Mastodon. Team leads configure multi-tier approval workflows with threaded editorial comments and issue passwordless 30-day magic links so external clients can approve drafts without registration. Built-in performance dashboards aggregate engagement rates, follower growth curves, and watch time metrics directly from native network APIs without relying on third-party data aggregators. Running on a dedicated VPS on RepoCloud with guaranteed CPU, RAM, and SSD, full root SSH access, and a browser serial console. AGPL-3.0 licensed.