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Privacy Integration Communication Scalability Dashboard Customer Support Brand Customization Self-Hosting Multi-Platform Messaging Customer Communication

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Last Updated: 07-04-2024 10:09 PM (UTC)

Papercups

Say 'hello' to Papercups, the chatty, open-source sidekick for your customer communication capers! This app is like a Swiss Army knife for your messages, slicing through the clutter of chat, email, Slack, and SMS with a dashboard so powerful, it might just wear a cape. Customize its widget to match your brand's snazzy style – no coding degree required. Papercups plays nice with your current tech stack, so you can kiss those extra logins goodbye. Whether you're crafting code in HTML, React, React Native, or Flutter, this app's got your back. And let's talk about its Elixir core – it's like feeding your business a can of scalability spinach, bulking up to handle companies from the corner store to the corporate tower. Hosting on RepoCloud? That's the cherry on top, giving you the muscle of self-hosting without the hefty cloud-hosting barbell. Get ready for personalized support that's as attentive as a butler at tea time. Papercups: your business communication, but with a lot more 'pow!' and 'zing!'

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Benefits

  • Streamlined Communication
  • Coordinate and reply to messages over chat, email, Slack, and SMS, all from one powerful dashboard. This removes the friction of having to log in to multiple platforms to manage customer communications.
  • Privacy-focused
  • Papercups is a privacy-focused, open-source alternative to other customer communication platforms. It is designed with a focus on protecting customer data and ensuring secure communications.
  • Customizable Widget
  • Our widget is highly customizable. You can change your color, greetings, text and more through our simple UI without needing any code. This allows you to personalize your customer interactions and align them with your brand.
  • Scalability
  • Built with Elixir on top of BEAM, Papercups offers incredible scalability. This means it can handle an unlimited volume of customer communications, making it a reliable solution for businesses of all sizes.
  • Personalized Support
  • We offer personalized support, managing your deployment on your infrastructure. This combines the benefits of self-hosting with the reliability and scalability of the cloud.

Features

  • Powerful Dashboard
  • Streamline customer support and feedback with our feature-rich dashboard. It allows you to manage all your customer communications from one place.
  • Reply from Where You Work
  • You can reply to conversations from Slack, our dashboard, or our mobile app. This flexibility allows you to manage customer communications from wherever you are.
  • Brand and Customize Your Widget
  • Our widget is highly customizable. You can change your color, greetings, text and more through our simple UI without needing any code.
  • Integration Support
  • Papercups supports HTML, React, React Native and Flutter integrations. Our integration takes minutes to setup, saving your developers time.
  • Self-managed Deployment
  • Papercups can be deployed in your cloud, for painless adoption and onboarding. Whether it's AWS, Docker, or Heroku, we've got you covered.